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Privacy Policy

Effective June 1st, 2025.

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Winter Tree Design (“we” or “us”) respects your privacy. This policy explains how we collect, use, and share your personal information through our website, mobile apps, and related services (“Services”).

 

What We Collect:

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  • Contact info (name, email, address, etc.)
     

  • Account and login details
     

  • Order and payment info
     

  • Info you give us (like messages, survey responses)
     

  • Marketing preferences
     

  • Info about gift recipients (with your permission)
     

  • Data from third parties (like social media logins)
     

  • Automatically collected data (device type, IP address, cookies, etc.)
     

 

How We Use Your Info:

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  • Provide and improve our Services
     

  • Process orders and support customers
     

  • Communicate with you (including marketing if you’ve opted in)
     

  • Analyze usage and develop new features
     

  • Protect our business and comply with laws
     

  • Show you personalized ads (where allowed)
     

 

How We Share Your Info:

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  • Service providers (e.g. payment processors, shipping companies)
     

  • Advertising and social media partners
     

  • Legal authorities, if required
     

  • Business partners, in the event of a merger or sale
     

  • The public, if you post reviews or comments
     

 

Your Choices:

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  • Manage your account to update your info
     

  • Unsubscribe from marketing at any time
     

  • Limit cookies via your browser settings
     

  • Control ad settings through third-party tools
     

  • Refuse to provide data—but some features may not work without it
     

 

Other Important Info:

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  • Our Services may link to third-party sites—we’re not responsible for their privacy practices.
     

  • We use industry-standard security, but no system is 100% secure.
     

  • Your data may be transferred to the Canada or other countries.

CHILDREN

Our service isn't meant for kids under 13. We don’t knowingly collect information from children under 13. If we find out we’ve collected personal info from a child without proper parental or guardian consent (as required by law), we’ll delete it.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If there’s a significant change, we’ll update the date at the top and post the new version on our website. When required, we may also notify you through email or another method that’s likely to reach you.

Once the changes are posted, they go into effect right away (unless stated otherwise). By continuing to use our services after we post changes, you’re agreeing to the updated policy.

 

Sensitive Information:

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Please don’t send us sensitive data (e.g., race, religion, health, political opinions) unless we ask for it.

 

Data Retention:

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We keep your information as long as necessary for legal, business, or operational reasons. If we no longer need it, we’ll delete or anonymize it.

 

Your Rights:

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You can request that we:

  • Give you access to your data
     

  • Fix any errors
     

  • Delete your data
     

  • Transfer your data to you or someone else
     

  • Restrict how we use it
     

  • Object to processing based on our legitimate interests

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Complaints:

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If you’re unhappy with how we handle your data, contact your local data protection authority.

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